How it works
Done for you, explained in plain words.
You run the jobs. We set up the front office around them: how customers find you, how their calls get answered, and how their requests turn into paid work and reviews.
- Start with any one stage
- Live in 1 to 3 weeks
- Measured monthly
Step one
15 minutesA short call about your business and what's slipping.
Then
1 to 3 weeksUntil the fixes are live.
Working with us.
Four steps, the same whichever stage you start with.
A 15-minute call
You tell us what's slipping: being found, missed calls or follow-up. We tell you where we'd start, and why.
We set it up
Profile, listings, website, receptionist or follow-up system: we do the work. Fixes go live in 1 to 3 weeks.
We explain it
What we changed and how to use it, in plain words.
We measure monthly
A plain-English report every month: what we did and what moved.
How the stages work together.
Each stage feeds the next. You can start with any one of them and add the others when you're ready.
Visibility brings more calls
More people find you on Google, in AI answers and on the map, and pick you.
Reception catches them
Calls you can't take still get answered, day or night.
Follow-up turns them into jobs
Estimate requests get a reply and open quotes get a nudge, so more of them become paid work.
Finished jobs become reviews
Every customer gets a review request when the job is done.
And new reviews feed Visibility, so the next customer finds you more easily.
Questions, answered.
Not here? Ask us on a call, or see all questions.
How long does it take?
Fixes go live in 1 to 3 weeks. Google and AI answers take longer to catch up: usually several weeks to a few months. We'll tell you on the call how long the receptionist and follow-up setup take for your business.
Do I have to do anything?
Not much. A 15-minute call to start, access to the accounts we'll work on, and a short conversation about your services and how you handle calls today. We do the rest and explain it in plain words.
Can I start with just one stage?
Yes. Start with whatever is slipping most and add the others when you're ready.
Start with a 15‑minute call.
Tell us what's slipping: being found, missed calls or following up. We'll tell you which stage we'd start with, and why.
Or get a free AI visibility check
Tell us your business and town. We'll ask ChatGPT, Claude and Gemini what your customers ask, and show you how often they name you and how many competitors they name instead.
What happens next: leave an email and your score shows up in about a minute, and we email it to you. Leave just a phone number and we'll call you with it. Free, no obligation.
Or email patrick@goldmarkpartners.com or evan@goldmarkpartners.com.